Shipping

Canada Post has suspended delivery-time guarantees to its customers, and has also warned that more delivery delays are inevitable. While Bentley will continue to process online orders quickly and efficiently, delivery of your order may be delayed by Canada Post. We apologize in advance if our national postal carrier delays the delivery of your order.

Canada Post Statement

"Despite lengthy discussions and continued proposals by Canada Post to respond to the union's demands through three rounds of mediation, we are still no closer to a deal ... Unfortunately, the growing impact of the union's rotating strikes on postal operations across the country means Canada Post must suspend its service-delivery guarantees until further notice ... We will continue to make best efforts to deliver, but the union's strike efforts have caused significant backlogs and delays throughout our network."


How much does shipping cost?

We offer free shipping on all orders over $49* and a flat rate of $10 for standard shipping. 
Free Shipping is determined based on the total pre-tax value of the items in your shopping cart after any discounts have been applied. It is automatically calculated at checkout.

The estimated delivery time for standard shipping with Canada Post is :
Québec and Ontario: 2 to 4 business days
Other provinces: 3 to 6 business days

Please note:
All orders placed before 11:00 A.M. ET, will be processed the same business day. All orders placed after this time will be processed the following business day.
Orders are shipped Monday through Saturday with the exception of statutory holidays.
Once your order has shipped you will receive an email confirmation with a tracking number. All orders are shipped through Canada Post.
 
If you have any questions, do not hesitate to contact us:
By phone: 1-844-341-3799 
By email: [email protected].
 
* Excluding Nunavut, Yukon Territory and Northwest Territories.
** Shipping estimates do not include processing time (between 1 to 2 business days).